Return Conditions - Atlas Antik

CONSUMER RIGHTS – TERMINATION – CANCELLATION AND RETURN CONDITIONS

GENERAL:

1. You will be considered to have accepted the information form and the distance sale agreement when you give an online order from the web-site.

2. Regarding the sale and delivery of the purchased products,the buyers are subject to the terms of the Law on the Protection of Consumers numbered 6502 and the Distance Agreements Regulations (RG:27.11.2014/29188) as well as all other related laws that are in effect.

3. Cargo payments for product delivery will be paid by the buyers.

4. Each purchased product is delivered to the person and/or institution at the address provided by the buyer on the condition that the delivery period does not exceed the legally permitted 30 days. The Buyers can terminate the agreement if the product is not delivered during this period of time.

5. The purchased product should be delivered in accordance with the specifications indicated in the order and including the warranty documents and user guideline documentation if any.

6. If the delivery of the purchased product becomes impossible, the seller has to inform the buyer in writing within 3 days after becoming aware of the situation. The total product price should be reimbursed to the Buyer within 14 days.

IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

7. The Seller is released from the obligations to deliver the product in case the product payment is not made by the Buyer for some reason or if the payment is cancelled in the bank records.

ORDERS GIVEN BY UNAUTHORIZED CREDIT CARD USE

8. In case the product price cannot be paid to the Seller by the related bank or financial institution due to illegal use of the credit card of the Buyer by third parties without any wrongdoing on the part of the Buyer, the Buyer is obliged to ship back the product to the Seller within 3 working days delivered. All delivery costs shall be paid by the Buyer in such cases.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

9. In case the product cannot be delivered on time due to force majeure, the Buyer is informed of the situation. The Buyer may request the cancellation of the order, the replacement of the product with a similar one or the postponement of the order until the product can be delivered. If the Buyer cancels the order; the product price is reimbursed in cash within 14 days after order cancellation if the payment has been made in cash. If the Buyer has made the payment via credit card and cancels the order, the product price is reimbursed to the bank; however the bank can deposit the payment to the buyer’s account within 2-3 weeks.

OBLIGATION OF THE BUYER TO CONTROL THE PRODUCT:

10. The Buyer will control during delivery before accepting the agreement product/service and will not accept damaged, broken, defective etc. goods/services and if the product/service packaging is torn or damaged in any way. The product/service accepted upon delivery will be assumed to be undamaged and in full working order. The Buyer is obliged to protect the product/service after delivery. The product/service should not be used if the right of withdrawal is to be exercised. The invoice should be returned together with the product.

RIGHT OF WITHDRAWAL

11. The Buyer may exercise the right of withdrawal within 14 (fourteen) days after the delivery of the purchased product to himself/herself or the person/institution at the address specified in the order based on the condition that he/she send the following communication information to the Buyer without undertaking any legal and criminal liabilities and without any justification.

12. COMMUNICATION INFORMATION TO BE SENT TO THE BUYER IN CASE THE RIGHT OF WITHDRAWAL IS EXERCISED:

COMPANY:

NAME/TITLE:

ADDRESS:

E-MAIL:

PHONE:

FAX:

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the Buyer has purchased a service, the 14 day period starts from the date that the agreement is signed. The right of withdrawal cannot be exercised in cases when the service is started upon the approval of the consumer before the end of the duration of the right of withdrawal.

14. All expenses related with the exercising of the right of withdrawal will be paid by the Buyer.

15. It is necessary in order to exercise the right of withdrawal that the Buyer is notified within the 14 (fourteen) day period via certified mail or e-mail and that the product has not been used within the provisions of the “Products without the Right of Withdrawal” item included in this agreement.

EXERCISING THE RIGHT OF WITHDRAWAL:

16. Invoice of the product delivered to a 3^rd party or the Buyer (if the invoice of the product to be returned is a corporate invoice, the product should be returned together with a return invoice prepared by the related company. Returns will not be accepted for products the invoices of which are in the name of a corporate company if a RETURN INVOICE is not sent).

17. The return form, box and packaging of the product to be returned, accessories if any should be delivered together with the product in full and without any defects.

RETURN CONDITIONS:

18. The Seller is obliged to reimburse the total product price latest within 10 days after the right of withdrawal notification is received together with the documents of debt for the Buyer and the product return should be approved within at most 20 days.

19. In case there is a decrease in product value due to the fault of the Buyer or if the return of the product becomes impossible, the Buyer is obliged to compensate the Seller for any incurred losses. However, the Buyer is not responsible from any changes or defects in the goods or products due to their proper use within the legally allowed duration of withdrawal rights.

20. In case the product value falls below the campaign limit value arranged by the Buyer due to the exercising of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.

PRODUCTS WITHOUT THE RIGHT OF WITHDRAWAL:

21. Make up materials, single use products, products that are prone to spoiling quickly or close expiration dates that have been prepared upon the request or personal needs of the Buyer, products which are not suited for return due to hygienic and health reasons after being opened upon the delivery to the Buyer, products which are mixed with other products due to their nature and which cannot be separated from these other products, goods that are provided within the scope of a subscription agreement and goods related with periodical publications such as newspapers or magazines, online services or intangible goods that are delivered immediately to the consumer along with video or image recordings, books, digital content, software, data recording and data storage devices, computer consumables are not subject to right of withdrawal due to Regulations. In addition, it is not also possible to exercise the right of withdrawal for services that are started upon the approval of the consumer before the end of the duration for exercising the right of withdrawal.

22. Cosmetic and personal care products, underwear, bathing suits, bikinis, books, recordable software, DVD, VCD, CD and cassettes along with stationery consumables (toner, cartridge, band etc.) should not be removed from their packaging, tried, tested or used in order to be accepted for return.

STATE OF DEFAULT AND (ITS) LEGAL CONSEQUENCES

23. The Buyer accepts, declares and guarantees that in cases of default for payments with credit card, an interest will be paid within the credit card agreement between the card owner and the bank and that he/she will be responsible towards the bank. The bank may take legal action in such cases; may demand the related expenses and counsel’s fee from the Buyer and under any circumstance in case the Buyer falls into default due to the debt, the Buyer also accepts to pay any damages and costs of the Buyer.

PAYMENT AND DELIVERY

24. Payments can be made via Bank Transfer or EFT (Electronic Fund Transfer) to either one of our bank accounts (TL):

BANK ACCOUNTS

BANK: Ziraat Bank

BRANCH: 677- Ulucami / Bursa

ACCOUNT NR.: 75584206 – 5004